Many huge, successful companies consistently “blow it” when it comes to customer service. Why then, do people keep coming back for more? I’ll show you why provided great service may be overrated in…
No matter what you do, you will experience slow periods in business. However, when you anticipate them, you can maximize this time to work towards exponential growth.
Especially for those companies who still have problems with capacity and hiring, owners must take steps to prepare their business for inflation and make it as inflation-proof as possible.
We often refer to the brain as having two hemispheres, the left: largely responsible for logic, and the right: predominately responsible for creativity. This description fits what we know to be the cortex or new brain. There is also a third dimension: the hypothalamus, or pre-historic brain, which is in fact the brain stem and […]
Most businesses leave it up to luck or act passively, if at all, in boosting referrals from existing customers. Great companies who harvest this crop effectively do so with purpose and a clear plan.
You need to do more with less, especially in a small business. Time to really fall in love with creating systems. The goal with systems is simple – help you unlock the doors to saving yourself time,…
Even if the past year or two has been rough on your business, think about the amazing life your business gives – not just to you but to everyone that your business impacts.
Selecting and training the right teammates matters, but the teams that win have great leaders. What can you do as a leader to create a winning team?
Your business should charge more, especially as inflation continues to get worse. How can you “get away” with charging more and continue to keep your customers paying and satisfied?
Believe it or not, you can survive this “Great Resignation” and actually attract, hire, and retain great employees. It just requires creativity and ownership on your part.