Great Customer Service: Overrated?

Many huge, successful companies consistently “blow it” when it comes to customer service. Why then, do people keep coming back for more? I’ll show you why provided great service may be overrated in…

Business Slowing Down? Five Things to Do

No matter what you do, you will experience slow periods in business. However, when you anticipate them, you can maximize this time to work towards exponential growth.

Friend or Foe: The Importance of Creating Great First Impressions

We often refer to the brain as having two hemispheres, the left: largely responsible for logic, and the right: predominately responsible for creativity. This description fits what we know to be the cortex or new brain. There is also a third dimension: the hypothalamus, or pre-historic brain, which is in fact the brain stem and […]

Five Tools to Increase Conversion Rates

Your conversion strategies and systems make or break your sales. Add or audit these five tools in your business to increase conversions and truly improve your bottom line.

Four Ways to Spring Clean Your Business

By taking just a day or two for cleaning, you will uncover tons of area for development, streamline day-to-day operations, and give your team – and yourself – a breath of fresh air. Let’s go through…

6 Keys to a Winning Team

Selecting and training the right teammates matters, but the teams that win have great leaders. What can you do as a leader to create a winning team?

Defining Your Niche

Your niche – the secret sauce that makes your business unique – matters more than anything when trying to stand out. Why, and how do we really dial in our niche?

What’s the Value of Your Business?

Your business is a big asset. Do you know its value? Is that value increasing every year? Learn why and how you should know your business’s value.